Support
Crocobet offers 24/7 multilingual support for all players in the country of Georgia (Caucasus). Reach us via live chat, Viber, email, or phone.
At Crocobet, we believe that excellent customer support is as important as the gaming experience itself. As the leading online casino and sports betting operator in the country of Georgia, we maintain a dedicated support team available around the clock to assist with any question, issue, or concern. Support is provided in Georgian, English, and Russian, ensuring that every player can communicate in their preferred language.
Contact Channels
Live Chat
The fastest way to reach Crocobet support. Our live chat is available directly on the platform, connecting you with a support agent in seconds. Available 24/7 in Georgian, English, and Russian.
Viber
Crocobet is one of the few operators in the country of Georgia to offer dedicated Viber support. Viber is widely used across Georgia, making this a convenient channel for players who prefer messaging apps.
For detailed inquiries, account-related questions, or formal requests, email support provides a documented communication channel. Our team typically responds within a few hours.
Phone
Speak directly with a Crocobet support agent by phone. This channel is ideal for urgent matters or complex issues that benefit from real-time conversation.
Language Support
Crocobet provides full support in three languages, reflecting the multilingual reality of the country of Georgia. Georgian is the primary language, with English and Russian available for international and Russian-speaking players. Both the platform interface and customer support are available in all three languages.
Frequently Asked Questions
How can I contact Crocobet support?
You can reach Crocobet support via live chat on the platform, Viber messaging, email, or phone. All channels are available 24/7 with support in Georgian, English, and Russian.
What languages does Crocobet support?
Crocobet provides customer support in three languages: Georgian (native), English, and Russian. The platform interface is also available in all three languages.
Is Crocobet support available 24/7?
Yes. All support channels at Crocobet operate 24 hours a day, 7 days a week, 365 days a year. You can reach us at any time, regardless of the hour.
How do I reset my password?
Click the "Forgot Password" link on the login page. Enter the email address associated with your account, and you will receive a password reset link. Follow the instructions in the email to create a new password.
How do I verify my account?
Navigate to your Account Settings and select Identity Verification. Upload a clear photo of a valid government-issued ID document (national ID, passport, or driver's license). Verification is typically completed within a few hours.
How do I close my account?
You can close your account through the self-exclusion option in Account Settings under Responsible Gambling. Choose permanent self-exclusion to permanently close your account. Alternatively, contact customer support for assistance.